Shipping Policy

Veldt Clothing Shipping Policy

Welcome to Veldt Clothing! We are committed to providing our customers with a smooth and enjoyable shopping experience. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. Please review it carefully.

1. Processing Time

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Processing Delays: During peak seasons or sales, order processing times may be extended. We will do our best to communicate any delays.

2. Shipping Rates and Delivery Estimates

  • Domestic Shipping: We offer various shipping options for orders within the United States, including Standard, Expedited, and Express shipping. Shipping rates and delivery times are calculated at checkout based on your location and the chosen shipping method.
  • Free Shipping: We offer free standard shipping on orders over $100 within the contiguous United States.
  • Delivery Estimates: Estimated delivery times are provided at checkout. Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions, carrier delays, and holidays can affect delivery times.

3. Shipping Carriers

We partner with reputable carriers to ensure your order is delivered promptly and securely. Our primary carriers include:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.

5. International Shipping

  • Availability: At this time, we do not offer international shipping. We currently ship within the United States only.
  • Future Expansion: We are working towards offering international shipping in the future. Please stay tuned for updates.

6. Shipping Address

  • Accuracy: Please ensure that your shipping address is correct and complete when placing your order. Veldt Clothing is not responsible for orders shipped to incorrect addresses provided by the customer.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at contact@veldtclothing.com. We will do our best to accommodate address changes before the order ships.

7. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at contact@veldtclothing.com. We will work with the carrier to locate the package or arrange a replacement.
  • Damaged Packages: If your order arrives damaged, please contact us within 48 hours of receiving the package. Provide photos of the damaged item(s) and packaging, and we will assist you with a replacement or refund.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

Veldt Clothing

149 Shiloh Rd 
Suite 4
Billings, MT 59106
Email: contact@veldtclothing.com

Thank you for shopping with Veldt Clothing! We appreciate your business and strive to provide you with the best service possible.